PSA Door-to-Door Delivery 2026: Order via PSAHelpline (Fees & Tracking)

Last Updated on October 3, 2026 by gillani

Important: there is no “Door-to-Door Delivery” option on the PSA appointment system. Door-to-door delivery of PSA documents is handled through PSAHelpline, an authorized ordering channel. If you’d like your birth, marriage, or death certificate — or a CENOMAR — delivered straight to your home, this 2026 guide explains how to order, what it costs, and the paperless alternatives.

Order through PSAHelpline (the authorized delivery channel)

PSAHelpline is a live, authorized channel for ordering PSA civil registry documents with physical delivery to your doorstep:

  • Go to the official PSAHelpline website and choose the document type you need.
  • Fill in the requester and document details carefully — the certificate is issued to the named requester.
  • Pay the applicable fee and confirm your delivery address.
  • Use the reference/tracking details provided to follow your order.

2026 PSAHelpline delivery fees

PSAHelpline charges per copy — fees apply to each document you order, not once per order:

DocumentPSAHelpline physical delivery fee
Birth, marriage, or death certificate₱365 per copy
CENOMAR₱420 per copy

2026 paperless alternatives (no courier needed)

If you don’t need a printed copy delivered, these 2026 digital options may work instead:

  • PSA e-Certificate — ₱290 per copy (birth/marriage/death) or ₱345 (CENOMAR/CENODEATH). Launched 25 February 2026; a digitally signed, QR-verifiable PDF, so no courier is needed.
  • Viewable Online — ₱130 per copy (birth/marriage/death) or ₱185 (CENOMAR/CENODEATH) for a 60-day online view.
  • DocPrint — ₱80 per copy, printed at a CRS outlet, and no appointment is needed for this service.

A note on visiting a PSA outlet instead

If you prefer to pick up documents in person: since 23 March 2026, appointments are mandatory at all PSA CRS outlets, per PSA Advisory 26CRS01-0546 (released 26 March 2026). This applies to all clients, including National ID holders — the old National ID walk-in lane has been removed. Book free at appointment.psa.gov.ph. Outlet counter fees are ₱155 per copy (birth/marriage/death) and ₱210 (CENOMAR/CENODEATH). Appointment slips are non-transferable and must bear the requester’s name.

FAQs

Is there a “Door-to-Door Delivery” option on the PSA appointment system?
No. The appointment system at appointment.psa.gov.ph is for booking outlet visits. Door-to-door delivery is ordered through PSAHelpline (or PSA Serbilis), which are authorized ordering channels.

How much does PSAHelpline delivery cost?
₱365 per copy for birth, marriage, or death certificates, and ₱420 per copy for a CENOMAR — these are the physical-delivery fees per copy.

Is the fee per copy or per order?
Per copy. Each document you order incurs its own fee — it is not a single flat fee regardless of quantity.

Is there a paperless option so I can skip the courier?
Yes. The PSA e-Certificate (₱290/₱345), launched 25 February 2026, is a digitally signed, QR-verifiable PDF — no courier needed.

Related PSA guides

Order through PSAHelpline when you want delivery to your doorstep, and check the digital options above if a paperless copy meets your needs.

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