PSA Appointment Services: Complete 2026 Guide (Fees, Steps, FAQs)

Last Updated on October 1, 2026 by gillani

The Philippine Statistics Authority (PSA) provides essential civil registry documents, such as birth, marriage, and death certificates, which are required for jobs, school enrollment, and government benefits. To simplify the process, the PSA offers PSA Appointment Services, an online system for scheduling visits to PSA offices or authorized outlets. This guide covers the services offered, how to use them, and tips for a smooth experience. Important 2026 update: since 23 March 2026, appointments are mandatory at all PSA CRS outlets per PSA Advisory 26CRS01-0546 — this applies to all clients, including National ID holders, and the old walk-in lane is gone. The official booking system is https://appointment.psa.gov.ph, and booking is free. Appointment slips are non-transferable and must bear the requester’s name.

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What is PSA Appointment Services

PSA Appointment Services is an online platform designed to help Filipinos schedule their visits to PSA offices or Serbilis outlets. Instead of waiting in long lines, you can book an appointment at your preferred date and time. This service ensures a more organized and efficient process for requesting important documents.

Book your free PSA appointment at https://appointment.psa.gov.ph today.

Key Features of PSA Appointment Services:

Online Scheduling: Book your appointment anytime, anywhere.
Multiple Services: Request various civil registry documents.
Convenience: Choose a date and time that suits your schedule.
Time-Saving: Avoid long queues and waiting times.

Services Provided by PSA Appointment Services

The PSA Appointment Services platform offers a wide range of services to meet the needs of Filipinos. Below is a detailed list of the services available. 2026 services update: PSA e-Certificate (₱290 / ₱345 per copy, launched 25 Feb 2026 — a digitally signed, QR-verifiable PDF); Viewable Online (₱130 / ₱185, 60-day online view); and DocPrint (₱80 per copy at a CRS outlet, no appointment needed). Apply for Viewable Online/DocPrint via PSA Serbilis.

1. PSA Birth Certificate Request

A PSA birth certificate is one of the most requested documents. It is required for school enrollment, job applications, passport processing, and more.

How to Request a PSA Birth Certificate:

Log in to the PSA Appointment Services website.
Select “Birth Certificate” as the document type.
Provide the required details, such as the full name, date of birth, and place of birth.
Choose your preferred PSA office or Serbilis outlet.
Pay the corresponding fee: ₱155 per copy for birth, marriage, and death certificates, or ₱210 per copy for CENOMAR/CENODEATH at the CRS outlet counter.

Tips for Requesting a Birth Certificate:

Double-check the spelling of names and other details.
Bring a valid ID for verification.
Keep your reference number for tracking.

2. PSA Marriage Certificate Request

A PSA marriage certificate is often required for legal purposes, such as claiming benefits, updating civil status, or processing spousal visas.

How to Request a PSA Marriage Certificate:

Log in to the PSA Appointment Services website.
Select “Marriage Certificate” as the document type.
Enter the required details, such as the names of the spouses and the date of marriage.
Choose your preferred PSA office or Serbilis outlet.
Pay the corresponding fee.

Tips for Requesting a Marriage Certificate:

Ensure the details match the information in the PSA database.
Bring a valid ID and a copy of your marriage contract (if available).

3. PSA Death Certificate Request

A PSA death certificate is necessary for legal and financial purposes, such as claiming insurance benefits or settling estates.

How to Request a PSA Death Certificate:

Log in to the PSA Appointment Services website.
Select “Death Certificate” as the document type.
Provide the required details, such as the deceased’s full name and date of death.
Choose your preferred PSA office or Serbilis outlet.
Pay the corresponding fee.

Tips for Requesting a Death Certificate:

Verify the accuracy of the details provided.
Bring a valid ID and supporting documents, such as a burial permit.

4. Certificate of No Marriage (CENOMAR) Request

A Certificate of No Marriage (CENOMAR) is a document that proves an individual has never been married. It is often required for visa applications, overseas employment, or legal purposes.

How to Request a CENOMAR:

Log in to the PSA Appointment Services website.
Select “CENOMAR” as the document type.
Enter your personal details, such as your full name and date of birth.
Choose your preferred PSA office or Serbilis outlet.
Pay the corresponding fee.

Tips for Requesting a CENOMAR:

Ensure your details match the information in the PSA database.
Bring a valid ID for verification.

5. Other Civil Registry Documents

Documents such as adoption papers, legitimation papers, or court decrees are not confirmed as requestable through the appointment platform. Confirm availability through official PSA channels or with the outlet before your visit.

Bring supporting documents, such as court orders or legal papers.
Verify the accuracy of the details provided.

How to Book a PSA Appointment Online

Booking a PSA appointment is simple and can be done in a few easy steps. Here’s how:

Step 1: Visit the Official Booking Website

Go to the official booking system at https://appointment.psa.gov.ph.

Step 2: Create an Account

Step 3: Choose Your Document

Select the document you need, such as a birth certificate, marriage certificate, or CENOMAR.

Step 4: Select a Date and Time

Pick a date and time that works best for you. Make sure to check the available slots.

Step 5: Provide Your Details

Enter your personal information, including your full name, contact number, and address.

Step 6: Confirm Your Appointment

Review your details and confirm your appointment. You will receive a confirmation email or SMS.

Requirements for PSA Appointment

Before your appointment, make sure you have the following:

Valid ID: Bring a government-issued ID like a passport, driver’s license, or UMID.
Reference Number: Keep your appointment reference number handy.
Payment: Prepare the payment for the document you’re requesting — ₱155 per copy for birth, marriage, and death certificates, or ₱210 per copy for CENOMAR/CENODEATH at the CRS outlet counter.

Tips for a Smooth PSA Appointment

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Book Early: Slots can fill up quickly, so schedule your appointment as early as possible.
Double-Check Details: Make sure all the information you provide is accurate.
Arrive on Time: Be at the PSA office or outlet at least 15 minutes before your scheduled time.
Bring Extra Copies: Carry photocopies of your ID and other supporting documents.

FAQs

At a CRS outlet counter, fees are ₱155 per copy for birth, marriage, and death certificates, and ₱210 per copy for CENOMAR/CENODEATH. Via PSAHelpline (physical delivery), fees are ₱365 / ₱420 per copy.

No. Since 23 March 2026, appointments are mandatory at all PSA CRS outlets per PSA Advisory 26CRS01-0546, including for National ID holders — the old walk-in lane is gone. The only walk-in exception is DocPrint (₱80 per copy, no appointment needed).

Yes. Booking at https://appointment.psa.gov.ph is free. Appointment slips are non-transferable and must bear the requester’s name.

Conclusion

PSA Appointment Services offer a quick and easy way for Filipinos to request vital documents like birth certificates, marriage certificates, death certificates, or CENOMAR. This online platform ensures a hassle-free experience. By following the steps and tips in this guide, you can book your appointment and get your documents without stress.

For more details, visit the official booking system at https://appointment.psa.gov.ph.

PSA Appointment Services: Complete 2026 Guide (Fees, Steps, FAQs)

What is PSA Appointment Services

Key Features of PSA Appointment Services: